Contact would be made via your website and depending on the options selected the final message is sent via email as usual to all admin accounts, but also sent as an SMS text to the persons phone device who is best suited to deal with that kind of enquiry.

Setting up texts for each department such as Sales or Support will allow the customer to be best served. 

Receiving the text will allow instant access to the contact email and a number of options can be selected with just one touch; send notification email, send to spam folder, mark as priority, set reminder to resend text at specific time, add to calendar, and, of course, phone customer now.

Is this something you would be interested?

Do you think it would improve your sales/support service?

How much do you think this is worth to you?

Text messaging via websites can be purchased in bulk so the more we purchase the cheaper it can be.

Would you prefer a pay as you go option or monthly allowance?

Thank you for your time.