If you are a keen gardener you probably know how tough this industry is finding the lockdown, with many plants being left to rot and no idea if they should continue nurturing summer and autumn plants or when things can get back to normal.
Our local garden centre, who are a small family run business, found a way around this. They immediately got onto their bank who provided them with a card machine so they could take orders over the phone, and now deliver their flowers to the local area. It's taken them some time to work out a click and collect system so their local customers can safely drive onto their premises and collect their plants while observing social distancing.
We offered to help them, so their website could process the orders and take payment, while they could do their usual job of checking stocks and handing the plants over to their customers. However, they declined our help as they have decided they don't want to go online and prefer the old ways which they hope to return to next year. So right now they continue to pull their hair out because their phone doesn't stop ringing, and they only have one person to take the orders, process the payments, count the stock, check the health of the plants, and prepare the plants for delivery. Most of this could have been sorted out through their website and made life so much more easier for them.
If you want to streamline your business and think your website could take on some of the jobs you currently do, then give us a call and we will see what we can do for you.
We hope you are all safe, and thinking of ways of keeping your businesses going during lockdown.
David & Christina